We handle your spare parts logistics via professional logistics service providers, giving you full control via our cloud platform. Standardized interfaces make efficient global logistics just a click away.
All data flows for inventory and logistics processes between distribution channels and warehouse locations are in one central source: Our Logistics-as-a-Service platform.
We connect you with suitable logistics in every target market. With PartsCloud, you set up logistics centers per click to provide spare parts to your customer in record time.
How it Works:
High availability, late cut-off times, overnight delivery, or direct deliveries to the service technician's vehicle play an important role in delivering spare parts orders on time and keeping customers happy. But how can this promise be kept for every order? Easy, you need access to the right fulfillment and smart technology. Our Logistics-as-a-Service platform offers manufacturing companies both in one solution.
Send us your fulfillment request. We connect your sales channels, e.g. your spare parts webshop or parts catalog, ticket system or CRM system, with our partners so that you can start directly with automated distribution logistics.
Use our cloud-based dashboard and logistics tools to manage and improve all processes for orders, inventory, and demand planning.
Add new warehouses, products or order sources with a single click. Expand your distribution logistics within a linked network around the world.
Get access to flexible warehouse logistics and smart fulfillment. Reduce your fulfillment costs with the right partners on your side. Save time on daily operational tasks by digitizing all data exchange between your order sources and your chosen 3PLs from our network. Our Logistics-as-a-Service technology makes it possible.
Facilitate your daily logistics management with a central interface to manage your entire supply chain. Benefit from full data transparency for all order sources, warehouse locations and operational processes. Optimize fulfillment activities with our logistics tools without losing track of incoming orders. An upgrade for more efficient distribution logistics.
Supply global markets, simplify your customs and export processing, or simply scale your logistics network whenever demand increases. Our Logistics-as-a-Service platform enables global coverage, no matter what system, product or market awaits you. All you need is one integration, one technology and access to our logistics network.
Manage all your orders with just a few clicks and benefit from full transparency through PartsCloud ControlTower. Our all-in-one software acts as your back office for spare parts logistics and allows you to automate processes while maintaining full control over your warehouse and order management.
"You can only manage what you measure" - PartsCloud makes it possible. Build the dashboard how you need it in a few clicks and take over control. What is the current stock range? And how big is the order backlog?
Always keep an eye on spare parts deliveries from your suppliers and plants. React proactively to unforeseen delivery delays. Automate reordering of fast-moving items using our self-learning purchasing algorithm.
The goal of any spare parts manager is always to keep inventory as low as reasonable and inventory turnover as high as possible. The ControlTower helps to get an overview of stock goods and stock structure and to see at a glance where their intervention is required.
Nothing is more frustrating for the customer than when an order gets "stuck" on the way. Therefore, keep your customer orders always in view with the ControlTower, but also give the customer the possibility to easily track his order through an automatic track and trace integration.
Returns are a core process in the spare parts business, which is regularly used by service technicians and customers. The ControlTower enables digital control of this process and at the same time a quick overview of the reasons for returns. The ControlTower enables the digital control of this process and at the same time a quick overview of the most important return key figures.
With us you ship worldwide. We work directly in your ATLAS systems, have short ways to customs and could solve every customs problem so far. Swiss and UK customers can easily ship to their EU customers with PartsCloud.
We bundle shipments with our CEP service providers and digital freight forwarders, enabling us not only to work with attractive prices, but also to offer a wide variety of shipping methods as standard - from global air freight to European-wide trunk delivery.
Not only do we pack your goods in a way that is suitable for transport, but we can also take care of the branding if you wish. This way you can ensure that customers will order from you the next time.
Optimized returns process, quality control and restocking of returns - completely virtually controlled.
With the PartsCloud API, you can smoothly integrate your existing ERP and enterprise resource planning systems. Thanks to the JSON REST gateway, processes are automated and tailored to your requirements.
Your customers' expectations are high - we're here to meet them. PartsCloud offers Same Day Shipping for orders received by 6:00pm*, so domestic shipments are delivered within 1-2 days.
*Extra charges for extended cut-off times may apply.
In an initial meeting by phone or online appointment, we'll get to the bottom of your spare parts logistics challenges together. This way we can determine how we can help you to make your spare parts processing easier, faster and more pleasant for your customers.